What to Expect If Your Pet Needs Overnight Veterinary Care at Remedy

When your pet stays overnight at Remedy for monitoring or treatment, it’s natural to have questions and concerns. This guide walks you through what to bring, when you can visit, and how you’ll hear from our veterinary team, so you can feel confident your pet is safe, supported, and in good hands.

Use our chatbot in the bottom right corner to schedule an appointment or reach out to us with questions.

Prefer to call? (415) 967-3303

What should You bring?

1. Medications: Please bring all current medications in their original bottles with prescription labels intact.

2. Special diet: If your pet requires a prescription or medically specific diet, please bring it with you.

3. Comfort treats: Small treats are welcome if needed for medications or stress support. We’ll take care of meals and daily needs.

What should You leave at home?

1. Blankets: We provide bedding for all patients during their stay.

2. Toys: Please leave toys at home to help prevent them from getting lost or damaged during care.

3. Personal items: Our team handles a high volume of laundry each day, and we’d hate to misplace something meaningful.

Please note, we’re unable to administer medications placed in unlabeled containers, pill organizers, or bags. For safety reasons, we also cannot accept raw food.

When Will You Hear From Us?

We know how important it is to stay connected when your pet is receiving overnight veterinary care. Our team prioritizes clear, consistent communication, so you’re never left wondering how your pet is doing.

We provide medical updates by phone each morning, usually by 10 am. If you haven’t heard from us yet or simply want reassurance, please don’t hesitate to call us at (415) 967-3303.

We also send occasional texts and photos throughout your pet’s stay to help you feel informed, reassured, and connected.

Can you Visit your Pet during their stay at remedy?

Yes, you can visit your pet during their stay at Remedy. Visiting hours for pets receiving overnight veterinary care are 12–4 pm. We ask that you let us know ahead of time when you’re planning to stop by so we can coordinate care and make your visit as smooth as possible.

Visit timing may depend on your pet’s condition and our hospital schedule, but we’ll always do our best to support meaningful time together whenever it’s appropriate.

Please call to let us know you’re coming: (415) 967-3303

An Illustration of a clock with the time of 12:01 signifying the start of visitation hours

overnight care for your pet while at Remedy

Your pet is cared for overnight by Remedy’s experienced veterinary technicians and assistants, who remain onsite throughout the night to monitor comfort, safety, and medical needs. Our doctors are available after hours and can return to the hospital if needed, ensuring continuity of care at all times.

Does Remedy Give Overnight Updates?

Overnight hours are dedicated to hands-on patient care and monitoring, so we’re not able to provide phone updates during that time. Our medical team will follow up with you first thing in the morning with a detailed update on how your pet did overnight.

We’re Here for You Before, During, & After Your Pet’s Stay

Questions come up at every stage of care, and you don’t have to sort through them alone. The Remedy specialty veterinary team is here to support you, whether you need an update, directions, or help planning next steps.

Call us: (415) 967-3303

Email us: frontdesk@remedyvets.com

Chat with us: Use the chatbot in the bottom right of your browser for quick questions

Need directions to the hospital drop-off? 216 11th St. San Francisco CA 94103

Need directions to the closest parking garage? Soma Hub Parking Garage

Hospital Stay FAQs

  • If your pet will be staying with us, we recommend bringing any current medications, along with prescription food if your pet has a special diet or food allergies. Please bring medications in their original prescription containers so we can ensure accurate dosing.

    You’re welcome to bring a small number of favorite treats for comfort. There’s no need to bring regular meals, as we provide high-quality hospital diets. For safety reasons, we’re not able to accept raw food due to the risk of bacterial contamination.

  • We kindly ask that personal items such as bedding, blankets, clothing, and favorite toys stay at home. While we understand these items can be comforting, pets who are ill or recovering from anesthesia may soil their bedding, and personal belongings can be difficult to track in a busy hospital environment.

    With frequent laundering and many patients in care, there’s a risk that meaningful items could be lost or damaged, something we always want to avoid.

  • While your pet is hospitalized, you can expect a daily medical update from our veterinary team each morning, typically by 10 am. If you haven’t heard from us by then, please feel free to call. We’re always happy to check in and share how your pet is doing.

    When appropriate, we may also send occasional text updates or photos so you can see that your pet is comfortable, monitored, and receiving attentive care.

  • Yes, you can visit your pet while they’re hospitalized. Visiting hours are generally between 12 pm and 4 pm, as we’re unable to accommodate visits after 5 pm. Please let us know ahead of time when you’re planning to come by so we can coordinate care.

    Visit length may vary depending on your pet’s condition, size, and how busy the hospital is at that time. Our goal is always to support meaningful time together while ensuring our team can stay focused on patient care.

  • Overnight care is provided by Remedy’s experienced team of veterinary technicians and assistants, who remain onsite throughout the night to monitor comfort, safety, and medical needs. While Remedy doesn’t receive overnight emergencies, pets are continuously monitored during these hours.

    If concerns arise, your pet’s specialist is on call and available to guide care or return to Remedy if needed.

  • No, Remedy doesn’t send updates or answer questions overnight. Overnight hours are dedicated to hands-on patient care and monitoring. During this time, our doctors are not on-site, and our overnight team is focused entirely on patient needs, which means we’re unable to provide phone updates or answer questions overnight.

    Our medical team will follow up with you first thing in the morning and will be happy to review how your pet did overnight and answer any questions at that time.