Veterinarian Referral Info & FAQs

Referral information for veterinarians in San Francisco & the Bay Area

Remedy Veterinary Specialists is a veterinary specialty hospital that welcomes referrals from primary care and referring veterinarians across San Francisco, the Bay Area, and throughout Central and Northern California, including San Jose and Santa Rosa. This page includes referral guidance for specialty care, emergency referrals, cost estimates, and medical record or case update requests.

Here’s how to reach us:

For quick questions or to connect with the team right away, use the chatbot in the bottom-right corner of your browser.

Veterinarian Referral FAQs

  • Remedy doesn’t require a formal referral to see a client, but if you prefer a referral workflow, you can submit an appointment request using the chatbot in the bottom-right corner of your browser. Remedy will follow up to coordinate scheduling and request medical records.

  • Yes. Consultation support is available even without a referral. For case planning support or next steps, call (415) 967-3303 or email frontdesk@remedyvets.com, and Remedy will connect you with the right clinician.

  • Yes. Remedy accepts emergency referrals on a case-by-case basis during regular business hours and through an after-hours on-call service.

    If a patient is non-ambulatory or has an urgent medical concern, please call the hospital at (415) 967-3303. Remedy will do its best to accommodate same-day evaluations. For urgent but non-emergency cases, Remedy may offer emergency drop-off appointments, which are typically scheduled for the next business day.

  • Remedy maintains an updated price list with general cost estimates, and clients receive the price list when they book. Remedy aims to keep expectations clear from the start, especially for specialty care.

    For a case-specific estimate, call (415) 967-3303 or email frontdesk@remedyvets.com to connect with a Remedy clinician. Remedy will do its best to provide a reasonable range based on likely diagnostics or treatment.

  • Medical records and case updates can be requested through the chatbot in the bottom-right corner of your browser, by emailing frontdesk@remedyvets.com, or by calling the hospital at (415) 967-3303.

    Remedy typically sends records as soon as they’re complete. Depending on the provider’s preference, that may be after test results are available. If time-sensitive information is needed sooner, please let the team know. Remedy is happy to share urgent updates by phone.

  • Referring veterinarian communication is always welcome. For questions, case details, or specific concerns, use the “Talk to staff” option in the chatbot in the bottom-right corner of your browser, and Remedy will connect the practice with the right person for the patient’s needs.

    You can also contact Remedy directly by phone at (415) 967-3303 or by emailing frontdesk@remedyvets.com.

  • No. Remedy is privately owned, locally operated, and independent. A founding partner is on the clinic floor every day, actively involved in patient care. That independence gives Remedy the freedom to prioritize patients, clients, and staff, with care decisions guided by people in the hospital, not outside stakeholders.